RAVE is a Sales Force Automation Solution specifically designed for the Pharmaceutical Industry The Medical Representative to Plan his appointments, travel and meetings. Record the activities performed on the field (Daily Activity Report) viz. Doctor visits (products detailed, samples/ promotional material given, follow-ups planned), Chemist visits (prescription audit, order booking), etc. Search through the database of customers viz. Doctors, Chemists, Stockiest, Hospitals, Institutions etc, with their complete profiles and history. View tasks and update their status. Set alerts viz. customers not met, reports not submitted, pending approvals, etc. Record/submit his statement of expenses. View primary sales, secondary sales & goods returns and submit monthly sales statements. Process orders booked. Keep track of samples & promotional material distribution and inventory. Submit requests related to leaves, samples and promotional material. The Sales Manager to Review the appointments and activities of his team members. Track deviations and suggest corrective actions. Assign tasks and monitor their status Approve (or reject) requests submitted by Reps View summary reports on Rep performance, customer coverage The Product Manager to Review the implementation of Strategies. Analyze Campaign effectiveness The Business Unit Head to Review the overall performance of the team
	Modules
	Customer Management View database of customers viz. Contacts - Doctors, Chemists, Stockiest, etc Accounts - Hospitals, Institutions, Clinics, etc With their complete profile, rating, affiliations, products targeted & history. Add new customers/ Update existing customers. View Customer Summary Report, Customer Coverage Report & Customer Not Met Report. The Diary Calendar view of appointments, activities, meetings, alerts, tasks and leaves. Plan appointments for the day/week/month. Record activities performed on the field. Assign tasks/update status of existing tasks. View alerts. View Pending workflows. Activity Management Record activities or convert the appointments into activities (Daily Activity Report) viz. Doctor visits - Products detailed Sample and promotional material given, etc. Chemist visits - Prescription audit, order booking, etc. View Daily Activity Report, Daily Activity Summary, Activity Performance Report and Product Detailing Report. Administration Module List of Parameters, Values, Holidays, Users and User Roles, Sales Hierarchy, Products and Product Groups, Samples and Promos, Activity Types, Customer Allocations, etc. Ability to make new entries to the above. Travel Plans Tour Program created through appointments for the day/week/month. Manager can plan joint work under intimation to the team member. Samples Management Record direct shipment of samples to a Rep. Inventory of samples automatically updated. View sample distribution report. Submit a sample request. Managers can approve/reject/forward the request. Ability to reconcile samples. Ability to transfer samples to other Reps. Promos Management Record direct shipment of promos to a Rep. Inventory of promos automatically updated. View promo distribution report. Submit a promo request. Managers can approve/reject/forward the request. Ability to reconcile promos. Ability to transfer promos to other Reps. Expense Reimbursement Record daily expenses. Submit monthly expenses. Managers can approve/reject/forward an expense claim. View status/history of expense reimbursements. Provision for fixed and variable expense heads. Leave Management Submit a leave request. Managers can approve/reject/forward the request. View Leave Summary Report. Sales Submit monthly sales statement. View period-wise, hierarchy-wise, product-wise, customer-wise, primary sales, secondary sales and goods return. View sales summary report. Orders Submit orders booked. Ability to approve or reject the same by the manager. View period-wise, hierarchy-wise, product-wise, customer-wise, orders generated. View order summary report.
	Key Features & Benefits of Rave
	Web Based: Can be accessed from anywhere therefore ideal for traveling executives. Home Page: The home page has summary view of his Alerts, Mails, Latest News, pending approvals, etc. which are relevant to him. Configurable: Parameters can be defined to suite the organization needs viz. contact types, activity types, and employee database with reporting structure, organize and assign territories. Workflow engine: Approval cycles for Expense, Leave and Samples & Promo Modules. Faster information flow: Therefore problem areas can be addressed immediately. Eliminates duplication of work: Data once entered can be collated and various reports can be generated, thus eliminates the need of re-entering the data. Enhances productivity: Through better call planning, better customer focus and better customer coverage. Better controls: In-depth analysis of reports; Managers can track deviations and suggest corrective actions. User friendly: The desired information can be quickly reached in just a few clicks.
	Technical Pre-Requisites
	The application has been developed in Java. It is based on: Application Server Windows 2003 with Oracle 10g Application Server Database Server Windows 2003 with Oracle 10g Database server Hand-Holds (PDA) Pocket PC 2003 based PDA with Oracle 10g Lite Workstation Windows XP/2000 with Internet Explorer 5.5 and above