E-Manage Lauren’s Remote Infrastructure Management Services
solves the IT support bottlenecks with 24x7 remote monitoring, management and problem resolution for your critical systems.
All businesses require reliable and hassle free IT systems for every aspect of operation, whether back-end applications in finance or customer-facing web sites and portals. Keeping your systems up and running and operating at peak performance, day and night, can be a challenging task, especially with limited IT staff, shrinking budgets and paucity of continuously evolving skills.
Lauren’s E-Manage suite of services helps you
Reduce the cost of keeping your IT systems up and running around the clock
Lets you stay focused on serving customers and building your business
Leverage the our staff of certified experts in IT infrastructure and applications
Dependability
With E-Manage, we monitor all your critical servers, networks and applications remotely from our Network Operations Center (NOC), which is staffed 24x7 with experts in systems, networks and applications who have been certified by IBM, Microsoft, Cisco, Oracle and other vendors. We utilize an extensive monitoring and reporting system located in a secure, fault-tolerant data center.
Flexible and Comprehensive
When it comes to managed services, one size does not fit all. Each object we monitor or manage can have a unique, associated escalation rule, so the action taken when a fault occurs can be tailored to meet your exact requirements and budget. Depending on the level of service desired, our NOC staff can fix the problem directly, escalate to your IT staff to resolve, dispatch a on-site resource or inform a third-party service organization on your behalf. Simple monitoring or extensive, proactive resolution management services - it's your choice.
Affordable
E-Manage is affordable for businesses of all sizes. The costs associated with the management software and the infrastructure in the NOC is spread across a large number of customers making it the viable option for businesses.
Hardware
HP, IBM, Dell and generic x86-based systems. Storage systems from HP, IBM and Netapps
Operating Systems
Windows, Linux, AIX, HP/UX
Network Devices
Most switches, routers, firewalls, IDS/IPS, gateways, load-balancers and generic SNMP network devices from Cisco/HP and other vendors
Databases
Oracle, Microsoft SQL Server, Lotus Notes
Software
Apache, IIS, Oracle, Lotus Notes, Microsoft Exchange