This software helps in monitoring, tracking the complaints/frauds thus helping the CVO/CVC in taking decisions related to the complaint/frauds. This software can be rolled out at multiple Zones and Head Office. It consists of two different modules: Vigilance workflow application Anti Fraud workflow application Benefits User friendly software to minimize the manual activity currently being done within the Vigilance department. Data availability / retrieval from all Zones. Flexible and robust. Security features to prevent unauthorized access. Reports would help in faster decision making. Data storage and retrieval would be faster and efficient